If you don’t speak your customers’ language, they will stop listening and, even worse, stop talking. Once the conversation ends, you’ve lost them.
Spanish speakers now make up a significant portion of the U.S. population. The already-large Hispanic market continues to grow rapidly. If you want to tap into the incredible revenue and fundraising possibilities of doing business with Spanish-language speakers, you need a contact center that allows you to connect with your customers, constituents or members in Spanish.
Applied Perceptions is a bilingual contact center, offering services in both English and Spanish. We’re located 100% in the United State, but we employ agents who are fluent in and provide the same exceptional customer care and sales in Spanish. Our Cisco skill-based routing allows us to have Spanish-speaking agents available to talk, email or chat with customers who prefer to speak in Spanish.
¿Cómo puedo ayudarle?
We’d love to learn more about your business, association or group so we can tailor a program to meet your needs. To get in touch, call us now at 1-855-APPLIED.